Privacy Policy

1. Information we collect

• Email address — when you sign up for the free guide or newsletter.
• Order details — when you purchase a digital product, our payment processor collects your name, email, and billing information.
• Usage data — basic analytics such as pages viewed, device type, and referring site, collected through cookies.

2. How we use your information

• To send you the free guide and newsletter you signed up for.
• To deliver digital products you purchase and provide customer support.
• To improve the site, our content, and product offerings.
• To comply with legal and tax obligations.

3. Legal basis (UK GDPR)

We process your data on the basis of your consent (newsletter sign-up), performance of a contract (when you buy a product), and our legitimate interests (running and improving the site). You can withdraw consent at any time.

4. Who we share data with

We only share your information with trusted service providers that help us run the site — including our hosting, database, email delivery, and payment processing partners. They only access data as needed to provide their service and are bound by confidentiality obligations. We never sell your personal information.

5. Data retention

We keep newsletter subscriber emails until you unsubscribe. Order records are kept as long as required by UK tax and accounting law (currently six years).

6. Your rights

Under UK GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, email hello@glownaturallybycezara.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

We use a small number of essential cookies to keep the site working and, where applicable, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.

8. Children

This site is not intended for children under 16. We do not knowingly collect personal information from children.

9. Security

We use industry-standard measures to protect your data, including encrypted connections and access controls at our hosting and database providers. No system is 100% secure, so we encourage you to use a strong, unique password wherever accounts are involved.

10. Changes

We may update this policy from time to time. The latest version will always be posted on this page with an updated date.

Contact

For any privacy question or request, email hello@glownaturallybycezara.com. See also our Terms & Conditions.